719.331.2860 susan@intandemvm.com

I am ready to work with you and your team in the following ways to help you get back into your business in the way you intended doing what you do best

  • Team Management – creating unity within the team, communicating and coordinating tasks
  • Project Management
  • Operations Management
  • Tracking Metrics
  • Managing your revenue streams
  • Product launches
  • Manage Affiliates
  • Marketing Implementation

 

Managing Projects

Determining the Why, What, Who and When of a project and keeping a clear vision of the goal, creating a positive and efficient outcome! 

  • I will start by creating a plan for the project which will include a timeline, integral processes, people and other resources needed to implement a successful outcome
  • Setup and maintenance of an online project management tool
  • Delegating the details of the project to various team members
  • Communication of project status and ongoing details to all players
  • Following-up with players as necessary to ensure that deadlines are met
  • Managing the budget for the project
  • Handling challenges for the project as they arise, with a focus on quickly finding a solution

    Managing a Team

    My approach to team management is very one-on-one with a focus on the individual.  I really enjoy getting to know my team, their strengths and talents. Discovering how they are motivated and what drives them to work in their own brilliance is key to how I manage. Based on this, I can do the following in team management for your business:

     

        • Identify team needs based on current business goals and projects
        • Create measures of success for the role
        • Determining what type of specialist would be the best fit
        • Craft job posting/details
        • Blast opportunity out there via various networks
        • Filter initial responses and review portfolios
        • Set-up interviews, narrow choices after initial interviews and request proposals (Set-up 2ndinterview, if needed)
        • Check references from other clients
        • Review proposals from preferred candidates
        • Making the offer to selected candidate
        • Ensure there is a signed contract in place for all hires
        • Create communication plan with new team members
        • Get them proper information and/or training for their role
        • Regular reporting on measures of success for their role
        • 90 Day Review (for long term) or End of Project Review (for project work only)
        • Keeping the team motivated in their work
        • Handling team challenges as they arise
        • Managing the team budget and expenses

    Managing Operations

    Operation management is really something I enjoy.  Providing assurance that your business processes are not only effective, but also efficient is my ultimate goal! 

    • Review the key systems needed to run a business, including customer service, billing, communication, back-ups, marketing, follow-up and delivery.
    • Creation of processes, tools and players for the key systems within the business.
    • Implementation of automated business tools & software to manage various systems.
    • Creation and maintenance of your Standard Operating & Procedures (SOP) Guide
    • Management of all client payments and collections processes
    • Management of systems access and login information
    • Ensuring there is an effective backup system in place for all information (including the business owners computer!)
    • Establish decision making guidelines for team members

        Tracking Metrics

        Keeping track of the numbers! Sales, revenue, leads, promotions, expenses.  This is the exciting part of your business – watching it GROW!

         

        • Keeping track of key statistics for the business on a weekly & monthly basis
        • Setting up a reporting system that includes what to track
        • Analyzing metrics and discussing trends/patterns with the business owner

            Managing your Revenue Streams

            I can manage the production and completion of revenue streams including:

            • Books and workbooks
            • Multimedia products
            • Membership programs
            • Virtual Events
            • Live Events
            • Coaching Programs

            In support of these revenue streams provision of the following:

            • Ensuring customer service is in place to support each revenue stream
            • Ensure that systems are in place so that new clients get immediate access to their purchases
            • Setup of fulfillment for any tangible/shippable items
            • Manage the ongoing maintenance of revenue streams
            • Review revenue streams on a regular basis to look for outdated information or opportunities to refresh/re-launch

                Managing your Launches 

                An effective launch is critical – I am here every step of the way to ensure that a successful launch is achieved meticulously managing the details for you!

                 

                • Setup a launch plan based on strategy from you, the business owner
                • Ensuring that key players are in place for each stage of the launch
                • Establishing a clear promotional schedule for each phase of the launch
                • Working with a copywriter for launch materials (if needed)
                • Work with affiliate partners (If needed)
                • Managing the creation of the sales page
                • Keeping everyone on task through the launch and staying on top of any “dropped balls”
                • Supporting you, the business owner as needed throughout the launch
                • Be “on call” and available the day of the launch to take care of any urgencies/changes
                • Update all websites and other marketing materials after the launch
                • Ensure that the offering itself is delivered as promised

                    Manage your Affiliate Program

                    • Work with business owners to establish details for their affiliate program
                    • Setting up the affiliate program in the shopping cart
                    • Setting up a resource page for affiliates
                    • Coordination of promotional materials for various promotions
                    • Keeping in touch with affiliates to advise of upcoming promotions
                    • Follow-up with affiliates as needed to support their promotions
                    • Managing payment of affiliates

                        Manage your Marketing Implementation

                        • Managing the day-to-day implementation of the business owner’s marketing strategy, which could include:
                        • Affiliate (Joint Venture) Marketing
                        • Article Marketing
                        • Audio/Video Marketing
                        • Email Marketing
                        • Publicity & PR
                        • SEO & Pay per Click Marketing
                        • Social Media
                        • Speaking Engagements
                        • Traditional “offline” Marketing
                        • Establish a team to take care of the ongoing marketing activities (as required)
                        • Reviewing auto-responders and follow-up sequences on a regular basis (for outdated information and accuracy)
                        • Reviewing upsell opportunities in the buying process
                        • Reviewing pink spoon “freebies” for refreshment

                            You might be a great fit if…

                            • You are energetic

                            • You have a business that is growing, ready to step up to the next level

                            • You are bursting with new ideas and need an integrator

                            • Have a good business sense

                            • Understand your ideal client

                            • Understand the value of what you offer

                            • You are creative and open to new ideas

                            • Your business is a place that I can grow and thrive

                            • You are coachable and have an open mind

                            • You are passionate about your business growth and your clients

                            How It Works

                            Schedule a Free 1:1

                            Grab a cup of coffee or tea and let’s chat. I want to know more about you and what your needs are, but more importantly, I would love to hear about your business, your passion for growing it and why you do what you do!

                            Choose a package

                            I offer several packages that may fit your needs.  We can always customize your servies to fit your business.  It’s your choice!

                            Reach Your Goals

                            Reach your goals with consistent and efficient management of your business.

                            Ready to go for a spin?  

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